Small and Medium Business IT ServicesSpecializing in serving the IT needs of businesses with 5 to 1,000 employees.

The IT needs of small and medium businesses (SMBs) vary according to their IT awareness and scale of operations. Netguistics understands that SMB resources are limited as is manpower. We help SMBs focus their resources on their core business and daily operations. Our solutions help support that core business while being both user-friendly and easily scalable. We provide quality, comprehensive solutions that address the IT requirements of SMBs, while at the same time offering lowest total cost of ownership (TCO).

The Netguistics Advantage

  • Access to the latest technologies offering a level of security and reliability impossible to match.
  • Improved security and performance, with the latest software patches immediately applied to support the continuity of your operation.
  • 24x7 monitoring using industry-leading management tools.
  • Scalable solutions that can grow with your business needs.
  • Solutions that deliver affordable innovation geared specifically to the SMB space.

Business Continuity

One thing we can all agree on is that business continuity is fundamental to business success. The ramifications of a break in continuity can be enormous. The losses can range from financial loss to a loss in customer confidence. When you choose Netguistics, your organization wins in a number of ways. Your mission-critical IT infrastructure is protected by our best-in-class facilities, and managed by our team of experts. This lets you concentrate on your business while we ensure your systems are always safe and always available.

Managed Services

Netguistics array of managed services includes, but is not limited to the following:

  • Desktop and Server Management - Proactive management for desktops and servers detects problems before they occur.
  • Network Security - Avanced intrusion detection and prevention services assure that your network does not suffer an attack that could lead to significant down time or loss of revenue.
  • Network Monitoring - Continuous monitoring of your internet connection, internal LAN, and firewall for suspicious activity enables us to block and respond to hacking attempts on your network.
  • AntiVirus, Spam & Content Filtering - Keeps your network safe from viruses and drastically reduces unsolicited e-mail.
  • Remote Backup and Data Archiving - Protect your data with reliable backups that are performed on time, every time.
  • Regulatory Compliance - A variety of hosted services help you comply with data security and archival requirements as mandated by governmental and industry specific regulations.
  • Software Maintenance - Ensures reliable PC, application and server performance by creating a standardized, reliable environment for your systems.
  • Storage Solutions - Don't rely on a single backup to secure your data. Multiple images, snapshots, continuous backups and data replication ensure your data will always be available to you.


Small and medium businesses (SMBs) face many of the same IT challenges as larger businesses, trying to accommodate increasing demand for new IT capabilities and services. SMBs often place even greater emphasis on cost savings and on protecting business critical systems and data, since shrinking IT staff and budgets and a "do more with less" attitude make it difficult to simultaneously maintain day-to-day business operations and invest in new strategic projects that can yield longer-term efficiencies to help the business grow. Virtualization is the most cost effective way to enable Always On IT - the high availability, reliability, and manageability of enterprise-class operations optimized for SMBs.

Virtualization technology simplifies IT so that companies can more effectively utilize their storage, network, and computing resources to control costs and respond faster. The virtual infrastructure approach to IT management creates virtual services out of the physical IT infrastructure, enabling administrators to allocate these resources quickly to the highest priority applications and the business needs that require them the most.

With virtualization, hardware management is completely separated from software management, and hardware equipment can be treated as a single pool of processing, storage, and networking power to be reallocated on the fly to various software services. In a virtual infrastructure, users see resources as if they were dedicated to them - while administrators gain the ability to efficiently manage and optimize resources to serve the needs of the business.

Our solutions enable SMBs to cost effectively optimize the use of their existing IT assets and resources as well as protect the systems, data, and applications that run the business, ensuring Always On IT. These benefits are making this compelling technology a mainstream mandate for SMBs.

Voice Over IP and Unified Communications

Voice over IP (commonly known as VoIP) is an important and not fully utilized technology for SMBs. VoIP allows the SMB to implement a unified communications (UC) solution which is where its true value comes to light. A UC solution essentially combines all of your communications - including voice, data, and video - into a secure, easy-to-manage solution with lots of great features.

While the first thought many have regarding VoIP and UC is that it is a way to cut telephony costs of more expensive copper lines it is not the most valuable. In fact, the largest single value in UC lies in its ability to reduce human latency within a business' processes and improve their ability to respond and be agile. Integrating communication functions directly into systems and applications individuals use is particularly effective at reducing human latency.

A Netguistics implemented UC solution will increase productivity and save you money by:

  • Improving communications between employees and customers
  • Offer more ways for you and your employees to stay connected
  • Utilize "presence" technology allowing your business to react quickly to customer needs
  • Makes it easier for staff to be able to work from home-or from anywhere with an Internet connection

Wireless Systems

Not all wireless solutions are equivalent in terms of technology, capability, security, coverage or ability to grow with your business. While purchasing wireless equipment requires no special knowledge, designing a secure and appropriate wireless solution certainly does.

Netguistics can design, implement and support a wide range of robust and secure wireless and mobility solutions to meet all of your critical business needs. Together, these solutions offer seamless connectivity and security—all in a wireless infrastructure that provides excellent stability, reliability and coverage.

Our offerings include:

  • WiFi RTLS (Real-Time Locations Systems)
  • Wireless networking for voice, data and multimedia, including video
  • Wireless connectivity to all desktop and notebook hardware, as well as handheld devices
  • Secure connectivity in public hotspots, office buildings, government and educational facilities, remote sites (including field and construction areas) and remote/home offices

Storage Systems

Information in the form of e-mails, documents, presentations, databases, graphics, audio files and spreadsheets is the lifeblood of most companies, and the applications that run and protect your business require a lot of disk space. In addition, a number of trends are fueling our growing hunger for storage:

  • Government regulations, such as Sarbanes-Oxley, require businesses to maintain and back up a variety of data they might have otherwise deleted.
  • For legal reasons, many small businesses are now archiving e-mail messages dating back five or more years.
  • The pervasiveness of viruses and spyware require more vigilant backups--which requires ever-more storage capacity.
  • New version of a software application or operating system demands more hard-drive real estate than its predecessor.
  • Businesses which need to convert large amounts of paper records to scanned document management systems to enable them to be more easily referenced, searched, located, filed, etc.
  • The growing need to store large media files, such as video, and make them available to users on a network is generating demand for more sophisticated storage solutions.

Storing information and managing its storage is critical to a company's behind-the-scenes success. Fortunately, there are many options available to small businesses for both the actual storage and the location of that storage. Often, the best solution is a combination of different storage options. This is where a Netguistics designed storage strategy can help design a solution that can handle large amounts of data in terms of managing it, protecting it, and securing while being conscious of the SMBs cost and ease of use requirements.

Storing information and managing its storage is critical to a company's behind-the-scenes success. Fortunately, there are many options available to small businesses for both the actual storage and the location of that storage. Often, the best solution is a combination of different storage options.

Our strategy begins with an analysis to determine what your storage needs actually are. Our analysis looks to answer questions such as:

  • Which applications generate the largest amount of files?
  • How old is the data?
  • How much of your data is duplicate or stale?
  • How much is not business related?
  • How quickly do you need to be able to access that data?
  • From what locations do you need to access which data?

Once complete we then look at what your future needs would look like and develop a strategy that can grow with your business with a plan for deploying the storage your business is likely to need when and where it will be needed.


Probably the most important issue for the SMB is the security of its own and its customers' data. For example, as business use of smartphones and tablets escalate, the need for SMBs to be able to secure company data being access via mobile devices (both company and employee owned) is a real security concern. Those challenges include the remote removal of company apps and data when a device is misplaced, stolen or an employee leaves.

SMB's currently depend on legacy approaches such as VPNs and restricting the use of personal devices. These solutions are old, more complex to manage/ deploy and prevent the SMB from being more agile and able to take advantage of employees willingness to be available outside the normal business day - preventing fast response to business and customer needs. A Netguistics managed device solution handles these issues and allows the SMB to be both agile and capable of asserting control and security over its most important asset - its data.